EdTech Services
Eduserv
Keep every teaching lab running, whoever made the equipment.
Eduserv is Edutech's laboratory support service: maintenance, repair, upgrades, relocation and technician staffing for teaching labs, covering equipment from any manufacturer.
The challenge
Teaching labs rely on equipment from many manufacturers, each with its own service arrangement. When something fails, practical classes stop, and faculty end up chasing vendors or fixing things themselves.
Keeping staff trained on equipment that keeps changing is a job in its own right.
The solution
Eduserv gives you one service partner for the whole lab. Our engineers maintain and repair instructional equipment across engineering and science disciplines, whether or not Edutech supplied it.
We plan preventive maintenance around your timetable, carry out software and hardware upgrades, retrain users and can provide lab technicians on a part-time or permanent basis.
Eduserv
Capabilities
Preventive maintenance
Scheduled around lab activities to reduce breakdowns.
Repair services
Troubleshooting and repair across engineering disciplines.
Annual maintenance contracts
Long-term cover for hardware and software.
Upgrades
Software and hardware upgrades carried out without interrupting teaching.
Lab relocation
Dismantling, packing, reinstallation, calibration and training.
Technician outsourcing
Qualified lab technicians, part-time or permanent.
Benefits
Less downtime in practical classes.
One contract in place of several.
Faculty freed from maintenance work.
Equipment that lasts longer.
How it works
- 01
Site visit
We visit your labs and list the equipment and its condition.
- 02
Service plan
We propose a maintenance plan or contract that fits your timetable.
- 03
Ongoing support
Scheduled visits, repairs and user training through the year.
Results
- Servicing teaching laboratories
- 30+ years
- Minimum experience of our service engineers
- 10+ years
Related solutions
EdTech consulting
We help universities choose the right technology, plan how it fits the curriculum and avoid paying for tools that will not be used.
Technology implementation
We install, integrate and launch learning platforms and classroom technology, connect them to your existing systems and train the people who will use them.
Project management
Edutech's project managers plan and run education technology and infrastructure projects, coordinating vendors, departments and timelines so your team can stay focused on teaching.